Medikeeper

We updated Medikeeper’s digital platforms with new employee wellness features like symptom tracking for Covid-19 and user-friendly module designs.

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Introduction

Medikeeper offers a couple of products geared towards improving employee wellness. We designed their COVID Navigator app and improved the UX/UI on modules within the Wellness suite, conducting plenty of research along the way to inform our designs.

The
Challenge

Owing to the unprecedented year that 2020 was, Medikeeper wanted to create a mobile app that helps companies determine if employees were safe to go back to work by tracking symptoms, testing outcomes, and vaccination status. They also wanted to evaluate and expand upon their existing wellness products in order to see if the modules were user-friendly, as well as create some new features entirely.

 

Owing to the unprecedented year that 2020 was, Medikeeper wanted to create a mobile app that helps companies determine if employees were safe to go back to work by tracking symptoms, testing outcomes, and vaccination status. They also wante...

Owing to the unprecedented year that 2020 was, Medikeeper wanted to create a mobile app that helps companies determine if employees were safe to go back to work by tracking symptoms, testing outcomes, and vaccination status. They also wanted to evaluate and expand upon their existing wellness products in order to see if the modules were user-friendly, as well as create some new features entirely.

 

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The
Solution

We conducted evaluations for all existing Medikeeper products, as well as unmoderated testing, usability testing, and interviews in order to evaluate what was working, and what wasn’t. This helped steer us in the right direction when it came time for us to simplify the UX and the UI designs.

For the COVID app, we essentially took the same approach. We conducted a thorough research process to guide our UX/UI designs, and then we began in low-fidelity wireframes before ramping up the fidelity. We finished by doing some HTML coding before handing it off to the Medikeeper team.

We conducted evaluations for all existing Medikeeper products, as well as unmoderated testing, usability testing, and interviews in order to evaluate what was working, and what wasn’t. This helped steer us in the right direction when it came time for us to simplify the UX and t...

We conducted evaluations for all existing Medikeeper products, as well as unmoderated testing, usability testing, and interviews in order to evaluate what was working, and what wasn’t. This helped steer us in the right direction when it came time for us to simplify the UX and the UI designs.

For the COVID app, we essentially took the same approach. We conducted a thorough research process to guide our UX/UI designs, and then we began in low-fidelity wireframes before ramping up the fidelity. We finished by doing some HTML coding before handing it off to the Medikeeper team.

Evaluation

We did evaluations for all Medikeeper products to discover qualitatively what was working, and what wasn’t. It also gave us insight into their existing look and feel.

Research

Unmoderated testing, usability testing, and user interviews gave us feedback on where users were having problems with the existing modules.

With plenty of research under our belts, we got to work in improving the user flows of the Medikeeper products, and creating new features.

Design

For the COVID app, we coded all of the HTML for it before handing it over to the Medikeeper team to finish the rest of its development.

Development

Solution
List

In order to keep things consistent and cohesive, when we updated a module’s design, we documented our changes so that we could apply the same tweaks to the rest of the design. This helped us stay on top of our changes and allowed us to design a solution that functioned as one unit despite having many different modules within it that all had different properties and requested different things from the user.

In order to keep things consistent and cohesive, when we updated a module’s design, we documented our changes so that we could apply the same tweaks to the rest of the design. This helped us stay on top of our changes and allowed us to de...

In order to keep things consistent and cohesive, when we updated a module’s design, we documented our changes so that we could apply the same tweaks to the rest of the design. This helped us stay on top of our changes and allowed us to design a solution that functioned as one unit despite having many different modules within it that all had different properties and requested different things from the user.

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The
Deliverables

Below you will find the main deliverables that we created for Medikeeper. Deliverables can consist of mockups, presentations, videos, one-pagers, site maps, wireframes, the finished website itself, and so much more. Each project is different and requires different deliverables to achieve success.

Covid App

Covid App

Design

Homepage

Homepage

Design

Tabs

Google Analytics

Google Analytics 1
Google Analytics 2
Google Analytics 3

Medikeeper

5/5

Clutch Review

Internal stakeholders and users had universally positive feedback. They are preparing to start a second project with the client. The CreateApe team was highly responsive and quick to answer any requests or new information.
Read the full review on Clutch

Alexis Levine, VP, Product

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