CreateApe is a full-service digital product agency in Southern California, led by tech industry experts and an award-winning UX/UI and Development team. Our strategic process is centered around the user while focusing on business goals. This approach allows us to solve various business problems through design, and we do it using a defined and transparent process.
Our passionate experts are leaders in UX, UI, developers, project managers, and communication and social media strategists. Our mission is to provide our clients with an unparalleled and personalized solution-based service. With that being said, our team has been recently recognized as one of the most-reviewed product design agencies globally by The Manifest!
The Manifest, in case you didn’t know, is a business blog website that aims to gather and verify the hard data, expert insights, and actionable advice that you need to build your brand and grow your business – to provide the practical business wisdom that manifests in your success.
The Manifest’s company lists that feature top B2B service providers are remarkable and we are proud to be included in this! It is a privilege to be recognized for our invaluable efforts and contributions to the market.
Drop us a line and start your project with our team today!
A lot of new digital products in the market today are creating waves in different markets and industries. These new technologies have been the building blocks of the digital landscape! You can also create your own creative ideas into amazing product today, you just need a little bit of help from our incredible team at Create Ape.
At CreateApe, we believe that design is about more than just visuals—it’s about making life easier, solving problems, and fostering genuine connections between users and products. This interview highlights our commitment to ethical, user-centered design, and we’re excited to continue leading conversations on this topic.
You can read the full interview here!
If you’re curious about how ethical UX design can help your business grow, don’t hesitate to reach out. We’d love to chat about how we can help you create meaningful, lasting user experiences.
We’re thrilled to share that our recent interview with Safety Detectives has been published! In the interview, we had the opportunity to dive deep into some of the most important topics in UX design, including the ethics behind design decisions and the future of user experience.In the piece, we discussed:
What is UX Design and Why Does It Matter?
User Experience (UX) design is the process of enhancing user satisfaction by improving the usability, accessibility, and efficiency of user interaction with your website. A well-designed UX ensures that visitors can easily navigate your site, find the information they need, and complete desired actions, such as making a purchase or filling out a contact form. In other words, business web design that prioritizes UX can significantly impact your bottom line.
The Key Benefits of Investing in UX Design
Improved Customer Satisfaction
A website that’s easy to navigate and visually appealing keeps visitors engaged and encourages them to return. By investing in professional web design with a focus on UX, you create a positive impression of your brand and build customer loyalty.
Higher Conversion Rates
The ultimate goal of your website is to convert visitors into customers. Web design benefits are directly tied to how well your site guides users toward taking action. A well-crafted UX design ensures that your call-to-action (CTA) buttons are strategically placed, forms are easy to fill out, and the overall journey from visitor to customer is smooth and intuitive.
Increased Engagement
Engaging content is only effective if users can easily access it. Create Ape web design services focus on creating an engaging user experience by making content accessible, improving site speed, and ensuring mobile responsiveness. The more engaged your visitors are, the longer they’ll stay on your site, which can lead to increased sales and customer retention.
Better SEO Performance
Search engines like Google prioritize websites that offer a great user experience. Investing in UX design can improve your site’s SEO performance by reducing bounce rates, increasing page load speeds, and ensuring mobile compatibility. This means higher rankings on search engine results pages (SERPs) and more organic traffic to your site.
Reduced Costs in the Long Run
A website with poor UX can lead to frustrated users, high bounce rates, and ultimately, lost revenue. Fixing these issues after the fact can be costly. By investing in professional web design from the start, you avoid these pitfalls and save money in the long run.
Stronger Brand Identity
Consistency is key to building a strong brand. Create Ape web design services ensure that your website’s UX design aligns with your brand’s voice, colors, and overall identity. This consistency across all platforms reinforces brand recognition and trust among your customers.
Enhanced Accessibility
Inclusive design is becoming increasingly important in today’s market. UX design focuses on creating websites that are accessible to all users, including those with disabilities. This not only expands your potential customer base but also demonstrates your company’s commitment to inclusivity and social responsibility.
Common UX Mistakes and How to Avoid Them
It’s easy to overlook certain aspects of UX design, especially if you’re not an expert. Here are some common mistakes businesses make—and how Create Ape can help you avoid them:
Why Choose Create Ape for Your UX Design Needs?
At Create Ape, we understand that every detail of your website contributes to the overall user experience. Our team of expert designers works closely with you to create a business web design that not only looks great but also functions flawlessly. We specialize in creating websites that are not only visually stunning but also user-friendly, ensuring that your visitors have a positive experience from the moment they land on your page.
In the digital age, your website is often the first interaction potential customers have with your business. This makes it critical to ensure that your website not only looks good but also provides a seamless and intuitive user experience. Investing in UX design isn’t just about aesthetics—it’s about creating a professional web design that drives business growth. In this article, we’ll explore the many reasons why UX design is crucial for your business and how Create Ape’s web design services can help you achieve your goals.
In this insightful interview, Alessandro dives into the journey behind Create Ape, sharing how the agency has grown and evolved over the years. He also touched on some key topics like the challenges of running a remote UX agency, the creative philosophy that drives our jungle-themed approach, and how staying ahead in an ever-changing digital landscape is crucial to our success.
At Create Ape, we believe that great design goes beyond aesthetics—it’s about solving real problems and creating seamless, impactful experiences for our clients. This interview sheds light on the dedication and passion that Alessandro and the entire team bring to every project.
To read the full interview, click here.
We’re incredibly proud of our team and grateful for the recognition we’ve received. A big thank you to our clients, partners, and everyone who has supported us along the way!
The Create Ape Team
We’re excited to announce that our CEO and founder, Alessandro Fard, was recently interviewed by Website Planet! 🎉
The Scam Details
One LinkedIn user shared the following message they received from the WhatsApp:
"Okay. The company we will be working for is Create Ape, which is an international application marketing media company.
Our job responsibilities is to help app developers increase downloads and visibility for their apps, which in turn enables them to rank better in the Play Store and App Store.
This is salary for this position is basic salary + daily commission. The basic salary is settled in stages, and is paid 3 times a month, and you can get 6100 GBP
What We're Doing About It
We have been actively working with Alibaba hosting to have this fraudulent site taken down. It's a complex process, but we are committed to protecting our clients and the public from these deceptive practices.
A Call to Action
We urge everyone to be cautious and vigilant. If you come across any suspicious activity or communication claiming to be from Create Ape, please verify its legitimacy by contacting us directly at info@createape.com. Additionally, reporting the fraudulent site to Alibaba hosting can expedite the process of getting it removed.
Our Commitment to Online Security
Online security is something we take very seriously at Create Ape. We've never encountered such a situation before, and it's both concerning and hurtful to see our name misused in this way. We sympathize with anyone who has been affected by this scam, and we are committed to doing everything in our power to ensure the enforcement of the rule of law.
Stay Informed and Stay Safe
To our community, thank you for your continued support and vigilance. Together, we can combat these scams and protect the integrity of our online interactions.
Protecting Our Community from Scams
At Create Ape, we take pride in our commitment to quality and integrity. Recently, it has come to our attention that nefarious actors have created a fraudulent website, https://createape.cfd, impersonating our company. This scam site has been targeting individuals with promises of employment and substantial salaries, which is completely false and misleading.
The ROI of UX is often dismissed as executives trying to get the biggest bang for their buck. But it’s the driving force behind businesses creating more intuitive experiences year after year.
In the highly competitive landscape of digital products, everyone knows they need to make a heck of an impression to stand out. UX design is pivotal in the success of a product, as a whopping 88% of users won’t return to a product after one bad interaction.
Beyond creating a good-looking interface that solves real-world problems, UX design is probably the most important investment a digital product creator makes! Understanding the Return on Investment (ROI) is imperative for both designers and stakeholders to justify design decisions, properly allocate resources, and secure the confidence of top executives.
The ROI of UX design refers to the measurable value that a well-crafted user experience can bring to a business. In the most basic terms, it’s how much money the business will make from their UX efforts compared to the amount they invested in the design project.
The overall return from UX isn't always set in stone and varies from project to project. For instance, if a small business hires a UX freelancer to redesign their website according to best practices, their return will probably be lower than a household-name app hiring an agency to fix their experience.
But an investment in UX isn’t just about the money. Instead, it manifests in improved user satisfaction, increased customer loyalty, and higher conversion rates (which, yes, leads to more revenue).
Think of a UX investment as an insurance policy for your product. You never know how your target audience will respond to your product when it launches, but the testing and data-validated solutions give you that little extra reassurance to know you’re covered.
To fully grasp the ROI of UX, we must first look beyond the surface and consider how user-centered design thinking impacts key performance indicators (KPIs).
As we said earlier, the ROI of UX design is rarely a concrete number. From new accounts created to a drop in abandonment rates, several different factors influence the final total. A projected ROI is usually an estimate compared to how the current product (or a competitor) is performing.
How you measure your projected return from UX design directly correlates with how you measure your KPIs. Just like ROI, your KPIs may look different depending on the type of project. Here are some common KPIs to analyze when estimating the ROI of UX design:
Conversion Rates: Measure the percentage of users who take a desired action, such as making a purchase or signing up for a newsletter, before and after UX improvements.
Bounce Rates: Analyze the percentage of visitors who navigate away from the site after viewing only one page. A decrease in bounce rates indicates improved engagement.
Surveys and Feedback: Collect user feedback through surveys or direct communication. Positive feedback often correlates with increased customer satisfaction, leading to brand loyalty.
Usability Testing: Evaluate how easily users can complete tasks on the platform. Higher task success rates indicate an improved user experience.
Churn Rates: Assess how many users stop using the product over time. A decrease in churn rates signifies improved user retention, which is crucial for sustained business growth.
Support Tickets: A reduction in support tickets can be indicative of improved usability and fewer user issues, leading to cost savings.
To establish your KPIs, choose the metrics that matter most to your business in the context of your UX design project. Then you can set a number or percentage of increased/decreased activity that indicates a successful project. That number will be the KPI the design team tracks after they launch the project.
To calculate the actual ROI of UX design, all you have to do is subtract the initial cost of the investment from its final value, then divide this new number by the cost of the investment, and finally, multiply it by 100.
So, yes…unfortunately you do need to do some math to estimate your projected and final ROI. But those numbers will act as a guiding light throughout the project, setting expectations for the design team, enhancing clarity, and securing buy-in from the appropriate stakeholders.
Designers are normally more concerned with making innovative solutions that fit seamlessly into the end users’ lives. But if you ask stakeholders what the most important part of a digital product is, they’d say it’s their bottom line.
While creative types might not be too concerned about the bottom line, designers need to protect their jobs and keep improving on the digital products they create.
Securing the confidence of your stakeholders is paramount when kicking off a project — and one of the best ways to do that is to lean on your projected ROI. Demonstrating the ROI of UX design is essential for garnering support from decision-makers, ensuring that you can obtain the budget and resources needed to execute the product to your vision.
On top of your ROI estimate, these key benefits illustrate the impact of UX in digital products and paint a picture for investors:
In today's competitive market, user experience can be a key differentiator. A well-designed product not only attracts new users but also keeps them loyal in the long run.
Investing in UX design upfront can lead to significant cost savings down the line. A user-friendly design reduces the need for extensive customer support, lowering operational costs.
Improving user satisfaction and engagement directly impacts revenue. Higher conversion rates, increased customer loyalty, and positive word-of-mouth can drive substantial business growth.
A positive user experience contributes to a positive brand image. Satisfied users are more likely to become brand advocates, influencing others to choose your product over competitors.
UX design isn't a one-time effort; it's an ongoing process that adapts to user needs and technological advancements. A design-focused approach allows businesses to stay agile in a rapidly changing landscape while still managing day-to-day workflows.
Now that we understand how important the ROI of UX design is in the grand scheme of things, all you have to do now is present the projected number to stakeholders, right? Well, yes and no.
The numbers are impactful and persuasive on their own. However, providing a rationale behind the ROI can help illustrate your action plan for the project. By showing key decision-makers your mindset for executing each task, they’ll feel more confident handing over the reins and letting the design team do what they do best.
Clearly demonstrate how UX improvements align with overarching business objectives. Whether it's increasing revenue, reducing costs, or expanding market share, tie UX metrics to strategic goals.
Translate design improvements into metrics that matter to stakeholders. Instead of focusing solely on design elements, emphasize how those elements contribute to increased conversion rates, customer retention, or other KPIs.
Develop case studies or presentations that showcase the impact of UX design changes. Use visuals to illustrate the user journey before and after improvements, highlighting positive outcomes.
Do your research and convert UX metrics into potential financial gains. For example, if a design change leads to a 10% increase in conversion rates, calculate the additional revenue generated and present it in a clear and concise manner.
Incorporate user stories and testimonials to add a human touch to the data. Real-life examples of how users benefited from improved UX can resonate more strongly with stakeholders.
The more digital products that are launched onto the market, the higher user expectations will be. So investing in UX design is more than a creative choice — it’s a strategic one.
Understanding and communicating the ROI of UX design is the bridge between creative teams and executives. Ultimately, we all have the best intentions for the product at heart. But by establishing KPIs and using them to project ROI, each department can get on the same page and support UX efforts long-term.
By aligning design improvements with tangible metrics and demonstrating the long-term impact on the business, designers can secure the support and investment needed to create exceptional user experiences, impactful brands, and company longevity.
Need a real-world example of ROI to gain stakeholder confidence? Read all about our SchoolMessenger redesign in TechBehemoths and start a low-risk, high-return project with us today!
It’s a jungle out there — let the Create Ape experts help you traverse the wilds as we take your project to new heights.